Why have an appointment system if there is no point to honoring appointments? The entire process of licensing services here is beyond archaic. Bouncing people from window to window to window telling us to bring documents only to then have us email them to you at another desk and be made to wait another 15+ additional minutes is highly inefficient. How is it efficient to have one individual verify I brought the correct documents only to be forced to email them to another window and wait just to be sent to a completely different window and wait again. Your employees are incompetent and the entire process of transferring to this state is pathetic.
Apr 9th, 2024
The workers here are very very rude even when you are polite to them. Its very simple if you do not like your job, quit.
Mar 31st, 2024
Mar 29th, 2024
The most rude staff Ive ever encountered.
Mar 27th, 2024
Great experience
Mar 27th, 2024
Texas Department of Public Safety Driver License Mega Center is located at 216 Wells Branch Pkwy in Pflugerville, Texas 78660. Texas Department of Public Safety Driver License Mega Center can be contacted via phone at 512-486-2800 for pricing, hours and directions.
A The phone number for Texas Department of Public Safety Driver License Mega Center is: 512-486-2800.
A Texas Department of Public Safety Driver License Mega Center is located at 216 Wells Branch Pkwy, Pflugerville, TX 78660
A The website (URL) for Texas Department of Public Safety Driver License Mega Center is: https://www.dps.texas.gov/DriverLicense/
A Texas Department of Public Safety Driver License Mega Center is open:
Saturday: Closed
Sunday: Closed
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 5:00 PM
A Texas Department of Public Safety Driver License Mega Center has a 3.3 Star Rating from 1590 reviewers.
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Why have an appointment system if there is no point to honoring appointments? The entire process of licensing services here is beyond archaic. Bouncing people from window to window to window telling us to bring documents only to then have us email them to you at another desk and be made to wait another 15+ additional minutes is highly inefficient. How is it efficient to have one individual verify I brought the correct documents only to be forced to email them to another window and wait just to be sent to a completely different window and wait again. Your employees are incompetent and the entire process of transferring to this state is pathetic. 
The workers here are very very rude even when you are polite to them. Its very simple if you do not like your job, quit.
The most rude staff Ive ever encountered.
Great experience
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