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Customer Service

Whether your money questions are large or small, you deserve answers that can help you make informed decisions.

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Frequently Asked Questions Help Articles contact us

Frequently Asked Questions

Where can I find notary services at Huntington?

Notary Services at Huntington

Many Huntington branches offer convenient notary services to help with your important documents. Be sure to bring your government-issued ID and your unsigned documents—you’ll sign them with the notary present. Find a Huntington branch near you to schedule your notary appointment.

Find a Branch
Where can I find tax information and forms?

1099-INT and 1098 Tax Forms

1099-INT and 1098 forms are issued based on guidelines set by the IRS. Please review the IRS guidelines to understand how they apply to your Huntington accounts. To download your tax forms online, log into your Huntington account, navigate to Service Center, click View Statements, and click on the tax documents for your account. If you have questions about specific tax forms, please Contact Us or visit a Huntington branch.

Log Into Your Huntington Account
Where can I find branch information and hours?

Use our Huntington ATMs and Branches locator to find the location closest to you. Our locator allows you to view maps and get directions. It also gives you a detailed listing of branch hours and what services are available at each location.

Where can I find information on loans?

You can count on Huntington for flexible and affordable loan solutions, whether you're looking to make a big purchase like a home or a car, pay for home improvements, finance a college education, or consolidate high interest loans. We pride ourselves on offering the competitive interest rates and reasonable terms.

To see a list of our current lending products and determine which option is right for you, visit our Loans and Lines of Credit page.

If you prefer to speak with a personal banker about your loan options, you can always visit your local Huntington branch or contact us at 1-800-480-BANK (2265).

How do I make a payment to my Huntington Auto Loan, Credit Card, Mortgage, Personal Credit Line or Personal Loan?

From a Huntington Account
To pay your Huntington Auto Loan, Credit Card, Mortgage, Personal Credit Line or Personal Loan from another Huntington account, visit the My Accounts - Overview page and click the Pay Now button next to the account you want to pay.

From a non-Huntington Account
To pay your auto loan, personal credit line or personal loan from an account at another bank, visit the Transfers - Transfer Funds page and click Make a Payment From an Account at Another Bank.

To pay your credit card from an account at another bank, visit the My Accounts - Detail page, select your credit card account from the drop-down menu and click the View Card Details button. Then select Pay Bill and, if needed, Add a Payment Account.

To pay your mortgage from an account at another bank, visit the My Accounts - Overview page and click Pay Now.

How do I make an auto loan payment?

We offer several ways to make a payment to your Huntington Auto Loan.

  1. Log in at Huntington.com or the Huntington mobile app, select your auto loan account and click “make a payment”
  2. Mail your payment to Huntington Installment Loans / P.O. Box 182519 / Columbus, OH / 43218
  3. Log in at huntington.com/payment to make a payment online.

Visit your local Huntington branch.

How do I make a bill payment?

To make a one-time payment log into online banking and got to the Payments drop-down > Add Payee. This will allow you to set up a new payee. Once this step is complete, you will be able to make a payment. To make the payment, go to the Payments drop-down > Pay Bills and select the account from which you would like your payment to be paid. This can be done using the Pay From drop-down menu. Enter the payment amount next to the existing payee, review the information, and confirm the payment.

One-time payments can be scheduled up to one year in advance.

Recurring payments can be scheduled for up to several years. To make a recurring payment, select Payments > Pay Bills. Select the account from which you would like your payment to be paid from, then click to expand the payee you want to pay. Then click Set up recurring payment. Enter payment amount, the frequency at which you want payments to be made, and save your changes. At this time, recurring payments cannot be set up in the Huntington Mobile app. If a recurring payment date falls on a weekend or holiday, your payment will be sent on the next business day.

To see a list of future payments, go to the Payments drop-down > Scheduled Payments. You can only edit or cancel the next individual payment or the series of payments on the Edit Payees page. You can also use the Huntington Mobile app to cancel the next individual payment.

Credit card accounts cannot be used for Bill Pay payments.

Note: a payee's payment method (i.e. U.S. mail or electronic) is determined automatically by what the payee is capable of receiving. Be sure to enter the payee’s name and account number as shown on your statement to ensure the best payment method options. Huntington Bill Pay only sends payments within the United States, Puerto Rico, or the U.S. Virgin Islands.

For more information, see the Huntington Online Services Agreement.

How do I open an account?

Opening an account at Huntington is easy and takes a few clicks online. Visit the Apply Online page and select an account type. You can also click on details to learn more about the account that best fits your needs.

If you prefer to open your account in person, just stop by your local Huntington branch to meet with a personal banker. Find your nearest Branch.

If you have questions at any time, we're always here to help. Just call us at 1-800-480-BANK (2265).

Apply Online

Featured Help Articles

Read featured articles, providing financial tips and guidance from Huntington bankers, industry professionals, and much more.
Checking Basics
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How to Activate a Debit Card
You just received your new Huntington debit card but before you can start using it, you need to activate it. Here’s how.
August 17, 2023
Checking Basics
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How to Find Your Bank Routing Number

Have you ever wondered how and where you can find your routing number? We detail four ways, including with or without a check, to find your routing number.

April 17, 2023
Checking Basics
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How to Order Checks & Checkbooks Online

Not sure where or how to order checks? We have three easy ways to order checks: online, by phone, or at a branch.

March 28, 2023
Checking Basics
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How to Set Up a Direct Deposit

There are many benefits to setting up direct deposit with Huntington, like qualifying for Early Pay. Learn how to set up a direct deposit and what information you’ll need.

August 03, 2022
Checking Basics
Read Time: 4 Min
How to Cancel a Lost or Stolen Debit Card

We know it can be unsettling to open your wallet and realize your debit card is no longer there. Whether your debit card was stolen or accidentally misplaced, we’ll help you get through it. Find out who you should contact, how fraudulent charges will be handled, and how to replace a lost debit card.

March 28, 2023
Credit, Debt & Loans
Read Time: 4 Min
How to Dispute a Credit Card Charge

Learn how you can dispute a credit card charge and how to handle fraudulent activity with Huntington Bank.

September 23, 2021
Checking Basics
Read Time: 4 Min
How to Dispute a Debit Card Charge

Learn how you can dispute a debit card charge and how to handle fraudulent activity with Huntington Bank.

January 15, 2025
Checking Basics
Read Time: 3 Min
What is identity theft protection, and why is it important to protect yourself?

Curious how you can help protect yourself and your family from identity theft? We have some tips and information on how you can help protect your identity.

March 24, 2025
Saving Money
Read Time: 4 Min
Understanding FDIC Insurance

Curious what FDIC insurance is and why some bank accounts include it while others do not? We can help you understand FDIC insurance and how it can be reassuring if your money is protected by the FDIC.

June 16, 2021
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Huntington, Welcome

Lending products are subject to credit application and approval.
Investment, Insurance and Non-deposit Trust products are: NOT A DEPOSIT • NOT FDIC INSURED • NOT GUARANTEED BY THE BANK • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • MAY LOSE VALUE

The Huntington National Bank is an Equal Housing Lender and Member FDIC. The Huntington logo®, Huntington®,The Huntington logoHuntington.Welcome.® and Huntington Heads Up® are federally registered service marks of Huntington Bancshares Incorporated. © 2025 Huntington Bancshares Incorporated.

 

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