Staff are always friendly and helpful. They do a great job. We highly recommend this dental practice.
Apr 4th, 2024
Very professional! The office was spotless and the staff attentive and friendly. My appointment was completed in a timely manner.
Mar 30th, 2024
Mar 22nd, 2024
Kind, courteous and over all a great experience. Would highly recommend.
Mar 12th, 2024
I have been a patient here since before it was bought out and became Rock Family Dentistry Dr. Orr has always been friendly and kind to me but lately his front desk staff is so rude I recently had a baby and while I was pregnant, I was having so much pain. I called a couple times to get in and they were so rude to me on the phone told me they couldnt get me in for a couple months that I should go somewhere else I couldnt believe how I was treated. I then called again to ask to speak to a manager, and one of the girls proceeded to tell me that I have no so three times and thats why Im being treated this way, which is a lie. I would never no-show an appointment so the note they put in my chart Was probably done by the miserable front desk girl who was so rude to me on the phone! I will in fact be going some where else I was hoping maybe it was just one very unhappy lady that I had spoke to, but it seems to be the norm now I have been in the healthcare field 14 years we would never allow people to treat our patients this way! If you are so miserable with your job, I suggest you get out of the medical/dental field and it is sad that they are allowed to treat patients this way especially because I have been a patient 5+ years and I was pregnant I ended up having an infection in my tooth which couldve hurt my baby and couldve been really bad. I would not suggest going here. Hopefully they can train the front desk better or maybe hire kinder more empathetic employees
Apr 2nd, 2024
At Rock Family Dental in Springdale, Arkansas, we strive to proactively enhance the standard of dental care provided to all patients. Our goal is to make quality care attainable for each and every patient throughout their lifetime. As a group of licensed dentists who share a common vision for the future of dental care, we understand the importance of providing a dental home to foster a continuous and growing relationship, including all facets of oral health care delivered in a comprehensive, accessible and family-centered way.
A The phone number for Rock Family Dental is: 479-439-4596.
A Rock Family Dental is located at 4224 W Sunset Ave, Springdale, Arkansas 72762
A The website (URL) for Rock Family Dental is: https://rockfamilydental.com/location/springdale-ar-dentist
A Rock Family Dental employs approximately 20+ people.
A Rock Family Dental is open:
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: Closed
A Rock Family Dental has a 4.7 Star Rating from 228 reviewers.
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Staff are always friendly and helpful. They do a great job. We highly recommend this dental practice.
Very professional! The office was spotless and the staff attentive and friendly. My appointment was completed in a timely manner.
Kind, courteous and over all a great experience. Would highly recommend.
I have been a patient here since before it was bought out and became Rock Family Dentistry Dr. Orr has always been friendly and kind to me but lately his front desk staff is so rude I recently had a baby and while I was pregnant, I was having so much pain. I called a couple times to get in and they were so rude to me on the phone told me they couldnt get me in for a couple months that I should go somewhere else I couldnt believe how I was treated. I then called again to ask to speak to a manager, and one of the girls proceeded to tell me that I have no so three times and thats why Im being treated this way, which is a lie. I would never no-show an appointment so the note they put in my chart Was probably done by the miserable front desk girl who was so rude to me on the phone! I will in fact be going some where else I was hoping maybe it was just one very unhappy lady that I had spoke to, but it seems to be the norm now I have been in the healthcare field 14 years we would never allow people to treat our patients this way! If you are so miserable with your job, I suggest you get out of the medical/dental field and it is sad that they are allowed to treat patients this way especially because I have been a patient 5+ years and I was pregnant I ended up having an infection in my tooth which couldve hurt my baby and couldve been really bad. I would not suggest going here. Hopefully they can train the front desk better or maybe hire kinder more empathetic employees
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