Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in San Francisco come from postal codes 94142, 94103, 94110, 94102, 94117, 94109, 94121 and 94134.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
Please let us know what issue you are experiencing with Comcast Xfinity:
Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in San Francisco and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
Comcast Xfinity is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (51%)
TV (25%)
Wi-fi (10%)
Total Blackout (6%)
E-mail (6%)
Phone (2%)
The most recent Comcast Xfinity outage reports came from the following cities: Oakland, San Francisco, Alameda, South San Francisco, Richmond, Berkeley, Daly City, Orinda and Emeryville.
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Internet | 14 minutes ago |
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Internet | an hour ago |
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Wi-fi | 14 hours ago |
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Internet | 18 hours ago |
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Wi-fi | 21 hours ago |
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Internet | yesterday |
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Latest outage, problems and issue reports in San Francisco and nearby locations:
@comcast @Xfinity I keep getting calls from what ill assume is a comcast help center located somewhere on the planet at 8am regarding returning equipment which i handed to a tech last week. I work nights this is not funny.
@Xfinity rep in the store told me the bites I was purchasing for my plan was more than enough for the amount of devises that would be using wifi. The monthly emails telling me I’m about to go over proves he was full of .
@6Gems Comcast is good for me i get the highest speed otherwise it does slow down.
@ATT Never use AT&T! They have to be worse than Comcast. Their San Francisco technicians are unprofessional and rude! We’ve been waiting for our cable to be connected for 5 days now #attsucks
Yo @comcastcares. Second night in a row that I’m getting the S0a00 error on a few channels including Bravo. A girl needs her reality tv. And yes, I unplugged the cable box for a min to reset and it didn’t fix it yesterday or today. I was working this morning.
@comcastcares outage again a week later with estimate of 5-7 hours How do I get a refund for last week 11/28 4hrs and today estimated 5-7hours
Consider how difficult it is to cancel AT&T or Comcast, yet how easy it is to churn off HBO Max or Peacock TV. More proof that the battle for subscribers will continue to be fought and won on #CX.
Comcast told me they were gon call me back and they didn’t. Maybe I’m the problem.
@cleansweep42 @NatalieisBlue She’s the reason I keep my Comcast subscription because of Maddow! I’ll have to make a decision when they raise their prices if it is or won’t bother me as much but if any more might cancel!
.@Xfinity @comcastcares is testing my patience with this “routine maintenance” outage this morning 😩😩😩😩😩
@Josette_ Dope! Never knew Comcast to be nice like that!
Okay, who else is having a weird crisis about The Office being taken off Netflix? I got peacock through Comcast so it’s not like I won’t have it but I hate the interface and I hate having one more streaming service. First world problems I know 😒
Well my @Xfinity provided Xb7 router no longer lets me set the channel for my WiFi 6 network. This is pretty rude imho (how did this happen? There must have been some sort of update behind my back) and is making it hard to diagnose interference issues :(
Well it looks like I'm going over my xfinity data cap this month. Comcast.
@comcastcares cable service has been horrible for last 6 months in 94124 area especially when needing to work from home/my connection drops in middle of conversation/conference. No refund for constant contact/complaint of inconveniences. Today all tv/internet down until 17:12
@comcastcares WiFi is not working either. Please DM me, I’m not going to provide my info in public.
@rkesteva @Xfinity @sonic I had sonic and loved their customer service but the internet speeds were unacceptably slow.
@cherishflomedia Well...I don't run a business of any sort, but I am an authority on how horrible comcast/Xfinity customer service is.
@Xfinity has been dropping my internet out every hour for 20-30 minutes for the last 2 weeks. Called them and said nothing is wrong...horrible customer service! Is @YouTubeTV next?
@berkeleyside is this Comcast internet outage town wide?
Latest outage, problems and issue reports in social media:
Yes, Central Virginia, @Xfinity is currently experiencing a system outage in some areas. -Good thing I still have unlimited data.
@FrankDawn7 Sony are unlikely to grab it - they are struggling as is in Hollywood and without a streaming service, they need content less than others. I think it'll be Netflix, Comcast or ViacomCBS.
@yungkitty404 Nuggets games that aren't nationally televised are blacked out in Denver because Comcast and the holding company that owns the Nuggets and the local sports network have been having a pissing contest for over two years, so this is AWFUL.
@ProjectLincoln @comcast Isn’t Fox a required channel in Comcast paid cable service?
@TheRickWilson @comcast Comcast has the worst service ever and it keeps getting worse daily.
@elzeeethel @ProjectLincoln @comcast You may well have one. Call your cell provider, and tell them what you are paying Comcast for internet. Ask if they can match or beat it via cellular. The worst that happens is they say no.
@MerkTrades There's gotta be an issue going on with a major web server.. can't log into multiple accounts- PGE, Xfinity, Fidelity.. TDA is working fine so not a brokerage issue
@k8roulette2 I saw this throughout online teaching all the time… poverty was the single cause of all disruption in student learning. Even with Comcast’s “low-cost” options, internet service in our urban community was spotty, not reliable, and not a priority if the gigantic company!
@Mediaite @rolandsmartin That’s why I cut the cord years ago along with so many others. After this Comcast decision more will cut ties with them since they support Fox and the morons misinformation machine.
@ProjectLincoln @comcast cable and internet service too.
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