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Lara_Sawalha
Lara_Sawalha
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‎2018-12-18 01:36 AM
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Unblock URL

I have a check point 1450 Appliance, a website is blocked because its under the Media Sharing category.

I tried to unblock it by adding a Firewall policy rule, but its not getting unblocked because the rule is not taking effect, the URL is still blocked by the standard default policy.

How can I make the url bypass the default filtering policy?

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G_W_Albrecht
LegendG_W_Albrecht Legend
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‎2018-12-18 02:20 AM
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This question should be located here: SMB and SMP 

 

Did you already try sk105892 - How to add an exception for a specific web site in the URL filtering of CP 600/1100 appli... ?

CCSP - CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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Lara_Sawalha
Lara_Sawalha
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‎2018-12-18 02:23 AM
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In response to G_W_Albrecht

Yeah, actually I created the rule based on this article, but when I checked the log I discovered that the website is still blocked because of the default rule.

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G_W_Albrecht
LegendG_W_Albrecht Legend
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‎2018-12-18 02:59 AM
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In response to Lara_Sawalha

Then i would ask TAC for support - you have followed an sk that did not work as it should !

CCSP - CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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Lara_Sawalha
Lara_Sawalha
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‎2018-12-18 03:04 AM
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In response to G_W_Albrecht

I cant seem to be able to contact them by phone, do you have the support email account?

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PhoneBoy
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‎2018-12-18 04:16 PM
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In response to Lara_Sawalha

All the ways to contact support are here: Contact Support | Check Point Software 

For the 1450 appliance (assuming this is locally managed), you can use the Small & Medium Business "Chat with Support" link on the above page.

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