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National Grid US is one of the largest investor-owned energy companies in the US — serving more than 20 million customers throughout New York, Massachusetts, and Rhode Island.
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In the last three months, how would you rate National Grid US?
The chart below shows the number of National Grid US reports we have received in the last 24 hours from users in Westerly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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The following are the most recent problems reported by National Grid US users through our website.
Power Outage (97%)
Maintenance (2%)
Website (1%)
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Latest outage, problems and issue reports in social media:
@nationalgridus can you please hire me/someone/anyone to fix your website if you want people to pay their bills? I don’t understand how it’s been this problematic for literally YEARS. Do you have a department that works on it at all? What’s the deal?
@nationalgridus So glad I reported the pole that was attached to a cracked tree that will likely tear out my wires this weekend when MA gets the 60mph winds. The truck spent all of 30 SECONDS looking at it and drove away!!!!! #youwerewarned
@nationalgridus Tia the season to fix your website. It’s been a mess for years. Unless this is done on purpose and you’re running a scam claiming losses cause people can’t pay their bills.
@KeithAtSu @nationalgridus I woke up with the heat off thinking the same here in Camillus. Turns out the batteries were dead in the thermostat. Hope they fix it for you quickly, today isn't the day for it to happen.
@nationalgridus Nope, that doesn’t help either because other members of the @TeslaMotorsClub group have tried reaching out to that email address, and it is an empty void with no one responding to their emails.
@MoldyBasil Nice tweet! It won't help decarbonize, and it doesn't consider #ActOnClimate and cost of inaction that RIPUC, and especially @nationalgridus and @PPLElectric ignore. The long-range costs are worth focusing on when considering a shareholder-centric monopoly utility. #ClimateAction
If you're the problem then you're not part of the solution @nationalgridus
@KeithAtSu @nationalgridus Hopefully they can restore it soon. I know when know when I was caring for mom, that was always one of my biggest fears that we’d lose power/heat on days like this
-6• F and no power with temperature in house dropping fast. Entire neighborhood dark. @nationalgridus
@nationalgridus That didn’t help at all because the agent at that phone number couldn’t even find ConnectedSolutions for Massachusetts.
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In the last three months, how would you rate National Grid US?
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