Mercy's comprehensive services and renowned Centers of Excellence bring accessible primary and specialty care to Baltimore and the surrounding communities.
Mercy provides the MyChart Mercy patient portal for outpatient and inpatient health information. MyChart offers online access to patient health care records.
Patient medical records are confidential and maintained by Mercy's Health Information Services Department. Patients or their representatives with legal medical power of attorney or guardianship, can authorize the release of confidential patient information.
Patients can request electronic medical records for personal use through MyChart. After entering the required information, the records are released through MyChart at no charge. Simply log into the MyChart account and follow the links under Menu, Medical Records, Medical Records Request. View the MyChart Record Request Tip Sheet for more information.
Mercy can also provide a hard copy of medical records (from the patient's physician and/or hospital) or send it to a designated entity on the patient's behalf.
To request a copy, please provide the following documents:
Please fax the documentation to 410-332-0336 or mail to the following address:
Mercy Medical Center
Health Information Services, Ground Floor POB
301 St. Paul Place
Baltimore, MD 21202
Requests are typically processed within 20 business days from the date of receipt. Fees may apply. If applicable, our disclosure management agent, MRO, will notify the patient of the cost for the copies of medical records requested. For additional questions or information, contact Mercy's Health Information Services Department at 410-332-9489.
To request copies of radiology images or films, contact the Department of Radiology at 410-332-9268.
Mercy Medical Center does not provide birth certificates or death certificates. For a copy of a birth, death or fetal death certificate, contact the Maryland Department of Health and Mental Hygiene, Division of Vital Records at 410-764-3038 or apply online.
There are no active articles at the moment!
© Mercy Health Services 2022. All Rights Reserved.
Mercy Medical Center is a Baltimore, Maryland hospital, with primary care and specialist locations in Canton, Columbia, Ellicott City, Glen Burnie, Hunt Valley, Lutherville, Manchester, Overlea and Reisterstown. Recognized for Centers of Excellence in Women’s Health & Medicine, Orthopedics, Cancer, Digestive Health & Liver Disease and more, Mercy includes many physicians named among Baltimore’s best doctors.
