Understanding DoorDash Background Checks & How To Pass In 2024

• Melanie Gorman
• March 25, 2024

Everything published on Gig Matches is reviewed for accuracy at the time of publishing. If there are affiliate links, we may earn a commission.

You’re ready to explore driving for DoorDash, but one requirement stands in you way: The DoorDash background check. Don’t worry, here you’ll find all the detials you need to pass your check whether it’s your first background check or your 100th. Background checks for drivers carry a special set of requirements because you’re driving as a representative of the company. So you have to pass a few specific safety and identity checks to ensure that you are who you say you are.

Here’s Everything You Need To Know About DoorDash Background Checks In 2024 So You’re Prepared To Pass The Test

Here’s the current 2024 requirements of DoorDash background checks.

#1 Consent and Accuracy

The process kicks off with your consent, acknowledging that you understand what’s being checked and why. Ensure all information you provide is accurate because discrepancies will slow the process down or cause you to be rejected as a delivery driver. It’s not easy to go back into a failed background check and say “whoops, I

#2 Criminal History Screening

DoorDash partners with a third-party service (currently listed as Checkr.com on their website) to conduct a comprehensive review of your criminal record. They are scanning the horizon for major felonies and misdemeanors related to theft, violence, or sexual offenses. The lookout is for incidents within the last 7 years, aligning with the Fair Credit Reporting Act guidelines. Checkr claims to conduct 95% of the background checks for gig work and they are aligned not just with DoorDash, but also Uber, GrubHub, Instacart, and Shift

#3 Motor Vehicle Record Review

For those of you planning to drive for DD by car, you want to know that DoorDash scrutinizes your driving record. This review flags major violations such as DUIs, reckless driving, or excessive speeding tickets. A clean record for the past several years is what you are aiming for to ensure smooth sailing ahead.

#4 Identity Verification

Confirming you are who you claim to be is crucial. You will need valid government-issued identification to prove you are legally able to work as a contract driver for DoorDash. Most people use their U.S. issued driver’s license, but your passport and ITIN number (individual taxpayer identification number) can work as well. Your ID must be current, not expired and match the information you provide on your application. Additionally, you will be asked to submit your social security number to verify your identity and eligibility to work in your locale.

What Information Does Doordash Require?

• Personal Details: Your full name, date of birth, and Social Security number anchor the list. This trio helps DoorDash verify your identity and conduct the necessary background checks.
• Contact Information: A reliable email address and phone number ensure DoorDash can send you signals loud and clear, keeping you informed and connected throughout your journey with them.
• Driver’s License: If you are navigating the roads, a valid driver’s license is your pass to the open lanes. It’s proof you are legally cleared to helm your vessel (aka your vehicle) on delivery quests.
• Vehicle Information: DoorDash will want to know about your trusty steed—make, model, and year of your car, and don’t forget proof of auto insurance. This ensures your ship is sea-worthy and covered for the journeys ahead.
• Bank Account Details: To treasure your earnings, you’ll need to provide information for direct deposit. This is where the bounty from your delivery quests will be safely stowed.

What Background Records Does DoorDash Check?

When you apply to DoorDash to be a new member to the crew, they delve into your history to ensure smooth sailing ahead. Here’s what they’re scanning for:

Criminal Records

DoorDash’s gaze extends far and wide seeking out any signs of criminal activity. They’re particularly vigilant about felonies and misdemeanors that could raise a red flag, especially those related to theft, violence, or sexual offenses. They are looking specifically at the last 7 years, adhering to the Fair Credit Reporting Act. It’s their way of ensuring that the crew aboard the DoorDash ship maintains the highest standards of trustworthiness and safety.

Driving Records

For those who choose to a car for their gig work, DoorDash explores the past 7 years of your driving history. They are specifically looking for any storms you’ve weathered, such as DUIs, reckless driving citations, or speeding tickets. The focus is on major infractions that might suggest rough seas ahead if you were to become a DoorDash driver. Why? Because as a DD driver, you are representing their brand and directly affecting their reputation. If you have issues in your past indicate a questionable driving record, the details for how to deal with it are below.

How Long Does a DoorDash Background Check Take?

Background checks are different for drivers in different communities or countries. Below you’ll find the 2024 breakdown for drivers in the U.S. and Canada.

U.S. Applicants

For aspiring Dashers in the U.S., the background check typically takes between 5 to 7 days. However, if the background check finds anything they need “more information on” the check can take as many as 14 days. And on the Checkr website (as noted above) background checks can be approved or rejected in as few as 15 minutes.

Canadian Applicants

Canadian applicants might find their experience through the background check a bit faster, generally expecting a turnaround time of about 5 to 10 days. Just like their U.S. counterparts, though, the duration can be influenced by how easily information can be retrieved and the particular details of one’s background.

Regardless of whether you’re driving in the U.S. or Canada, it’s crucial to keep an eye out for any requests from DoorDash or their third-party background check provider, Checkr. Sometimes, they might reach out for additional information to help clear up any confusion or to help further explain any questionable items on your record. Try to be patient through the process and if you’re concerned, you can log into Checkr to see the current status of your check.

What To Do When Your Background Check Requires Attention?

If your background check flagged something that has to be reviewed/resolved before you’re accepted as a driver, here are the most common issues potential drivers face and how to manage them so you are able to pass your check in the future.

Remove Points From Your Driving Record

• Defensive Driving Course: Many states offer the option to take a defensive driving course to reduce points on your record. These courses can sometimes be completed online and can help improve your driving knowledge and record.
• Wait It Out: Points typically fall off your driving record over time. The duration varies by state, but it’s usually 1-3 years. During this period, maintaining a clean driving record can help ensure no new points are added.
• Check for Errors: Review your driving record for any inaccuracies. If you find errors, you can dispute them with your state’s DMV. Sometimes, clerical errors can add points unnecessarily.

Expunge a Past DUI From Your Driving Record

• Legal Consultation: Seeking advice from a legal professional who specializes in DUI cases can provide you with the best course of action. Laws vary significantly by state, and an attorney can guide you through the process of expungement if it’s an option.
• Eligibility and Process: Determine if you’re eligible for expungement. This usually depends on the severity of the DUI, whether it was a first offense, and how much time has passed since the conviction. Your lawyer can help you file the necessary paperwork.

How Far Back Does My Background Check Go?

For both U.S. and Canadian applicants, DoorDash’s background checks typically look back 7 years, in accordance with the Fair Credit Reporting Act. However, this can vary based on specific state or provincial laws, especially concerning criminal records. For driving records, the look-back period can also vary, often depending on the state or province’s regulations regarding driving infractions and DUIs.

What If There’s An Error in My Background Check?

Discovering an error in your background check can feel incredibly frustrating. Here’s what you can do to correct the error(s).

Contact the Background Check Provider

If the error was reported by Checkr, reach out to them directly. They are required by law to provide a process for disputing inaccuracies. You’ll likely need to submit a dispute form detailing the specific inaccuracies you’ve identified.

Gather Your Documentation

Here you need to do your own due diligence and collect any documents that prove the error in the background check. This could include court records, DMV records, or identity theft reports. The more detailed your documentation, the smoother the correction process will be.

Follow Up

After submitting your dispute, keep in close contact with the background check provider. The Fair Credit Reporting Act gives them 30 days to investigate and respond to disputes, but it’s wise to check in for updates and be ready to provide additional information if needed. And word to the wise, don’t rely on someone to “reach out” to you when they find you’re in the clear. This is your reputation and background checks are more common for gig workers than ever. Making sure your information is correct will help you in every gig that requires this kind of a check in the future.

Notify DoorDash

While the background check provider handles the dispute process, it’s a good idea to inform DoorDash of the situation, especially if it’s delaying your onboarding process. Contact DoorDash support to explain the error and let them know you’re actively working to resolve it.

Review Your Report After It’s Corrected

Once the dispute is resolved, request a copy of your corrected background check. Review it thoroughly to ensure all inaccuracies have been addressed. This final step ensures that your path forward is clear and accurate.

8 Final Tips for Passing your DoorDash’s Background Check

#1 Review Your Own Records

Before you apply, take the time to review your driving and criminal records. Knowing what’s on your record can help you anticipate any potential issues and address them beforehand. Also, it will help reduce unrealistic expectations or surprises.The last thing you want is to get your hopes knowing it’s a long shot because of something you have lingering on your record from the past.

#2 Resolve Outstanding Issues

And, of course, that easily dovetails into addressing concerns BEFORE applying. If you discover (or anticipate after reading this article) any fixable issues on your record, like unpaid fines or minor infractions, take steps to resolve them before applying. Clearing up these matters can improve the outcome of your background check and also get you through the process faster

# Gather Relevant Documentation BEFORE Applying

Keep important documents, such as court records or proof of resolved issues, at hand. This preparation can be invaluable if you need to dispute an error or clarify information on your background check. And know where your important documents are so you can complete the application in one sitting.

#4 Be Honest

Being upfront and honest is a crucial step in this application process. If you’re aware of a potential red flag on your background check, it’s often better to be upfront about it. DoorDash’s application may include questions about your history, and honesty is important.

#5 Prepare for the Waiting Period

Background checks can take time, so be patient. Take this time to learn more about DoorDash’s policies and how you can maximize your earnings once you’re cleared to start dashing. You can also collect the assets you want to have onhand for dashing, things like your drink carrier or your pizza bag to name a few. If you order them online, they take a few days for delivery anyway, so make the most of the waiting period by getting prepared for your first dash. Then when you get the green light, you’re ready to go.

#6 Check for Errors

Once your background check is complete, review it for any inaccuracies. If you find errors, follow the proper channels to dispute them promptly.

#7 Stay Informed

Laws and regulations affecting background checks can change. Stay informed about these changes and how they might impact your application or status as a DoorDash driver. If you’re curious, spend a little time on Google investigating the laws in your state and those that apply to your individual situation.

#8 Finally, Stay Proactive by Maintaining a Clean Record Moving Forward

If driving for gigs like DoorDash or Uber Eats are how you see your future, you have to keep your record pristine. Commit today to keeping your driving and criminal records as clean as possible. This not only aids in passing background checks but also ensures a long and prosperous journey with DoorDash.

Embarking on your DoorDash adventure should be exciting, not daunting. By following these tips and navigating the background check process with care, you’re setting yourself up for success on the open road of food delivery. Remember, the goal isn’t just to pass the background check but to pave the way for a rewarding experience with DoorDash and any other gigs that fit with your desired work schedule and the kind of income you wish to make in the future.

Ready to take the plunge as a DoorDash driver? You can enroll in the program here.

Disclaimer policy

 

FAQs on DoorDash’s Background Checks

Does DoorDash charge me for a background check?

No, DoorDash does not charge applicants for the background check. The company covers any fees associated with conducting the background check, so there’s no cost to you as a potential Dasher.

Is my background check confidential?

Yes, your background check is confidential. The information obtained during the background check is used solely for the purpose of determining your eligibility to partner with DoorDash and is handled in accordance with privacy laws and regulations.

What if there is a mistake on my background check?

If you notice a mistake on your background check, you should immediately contact the background check provider, typically Checkr for DoorDash, to dispute the inaccuracies. They are required by law to investigate your dispute and correct any errors found.

Can my background check be used when I apply to drive for other delivery services?

Generally, no. Each delivery service conducts its own background check through their chosen provider. However, some background check companies allow you to share your report with multiple platforms, but this is usually at the discretion of the hiring company.

How long does the background check process take?

Checkr says it can happen in as few as 15 minutes. But, if there are other details to consider, your decision can take as long as 2 weeks.

What else do I need to know before starting the background check process?

Be prepared to provide accurate personal information and consent for the background check. Review your own criminal and driving records beforehand to be aware of what might appear. Understanding the criteria DoorDash uses for evaluating background checks can also help set realistic expectations about your eligibility.

Keep Learning...

• Who Is The Best Grocery Delivery Service To Work For – Instacart, Shipt or Spark?
  March 13, 2025
• Is Doordash A Good Side Hustle In 2025? Let’s Break It Down
  March 6, 2025
• 
  Do Doordashers Only Make Tips? Find Out Here
  February 26, 2025